[ 06/16/2019 Edition ]
- The designer’s guide to the science of cool
- Specialize, but make sure you also generalize
- Behind the “Artificial Intelligence” curtain of deceit? A white-collar sweatshop
- Customer Experience is more than a score
- Net Promoter Score (NPS) finally recognized as a dubious management fad
- The notion of a ‘Retail Apocalypse’ is far-fetched
- You will know the United States a lot better by its many belts
- Direct-to-consumer brands get results when spending on traditional advertising
- Silicon Valley doesn’t have a monopoly on innovation or disruption
- “Amazon’s Choice” may not necessarily be the best choice